On 7/18/14 my husband and I were being on your own flight 67 from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or enjoyment possibilities within the seat. When the meal was served we questioned the flight attendant When the food experienced any peppers(the vegetable) in it given that the “rooster†and also other components were unrecognizable. My partner is extremely allergic to peppers and he had to be specified there have been none. The attendant mentioned she had no concept of exactly what the food substances ended up in either selection so he did not consume. How tricky would it not be for your catering dept to send out a listing of substances for this kind of problem? The aircraft alone was outdated and warn on The within. When got over the aircraft, the coach segment smelled of fecal issue and it took pretty a while with the smell to dissipate.
It’s fascinating to me that it's arrive at this avenue. I've done quite a bit of investigation On the internet to try to find an Email Tackle that will head over to the Company straight.
I live in NYC and operate in the Fashion company creating 30k a calendar year, so buying a $360 flight was a big deal for me. I not long ago applied for and been given the AAdvantage charge card mainly because because of small business I will now be bicoastal and touring NYC-LA very frequently, which was The explanation for my last vacation. I are actually traveling AA for quite some time which is why I chose them as my airline of option for my upcoming bicoastal career. On my last flight #738 on March 25 2013 they misplaced my baggage and it's been about per week now. Because of the nature of my flight I had many valuables in that bag. I am in Vogue and have been collecting scarce and pricey parts through my existence, lots of which I introduced with me and also have collected on travels that I have flown with your company.
Locate complications getting in contact with AA reservation by telephone, its generally active and unachievable to talk to the reservation workers, after contacted. Would like to communicate by email, you should give me an electronic mail tackle of Ecuador Reservation Office. Several thanks.
I happen to be to the telephone for 3 hrs wanting to take care of a difficulty wherever my bag was break up open and my belongings lacking.
We flew Just about in vision from the destination, and afterwards the captain came on and claimed that the specialized issue was acting up, and in lieu of landing where our vacation spot was, they needed to change again to obtain it serviced by persons that would actually try this.
I invested two several hours along with a 50 percent at AA counter and did not have the choice as I are explained to or to unfastened my ticket and go residence
Around the returning flight we checked in as well as the staff greeted us and appeared very Experienced. Naturally right up until we Visit the counter. The youthful male was incredibly inexperienced. The agent next to him discussed that we put the incorrect ticket on considered one of our 8 luggage. They two gentlemen couldn't get the job done it out and generally explained to us every thing was ok.
I wished to take a second to get in touch with out the fantastic shopper service Connie Sanders in the Dallas Office environment gave my spouse And that i in a very tense circumstance. Connie went higher than and outside of to guarantee we were being taken care of and her level of notice to repairing our problems stuffed day was remarkable, she single handedly restored my faith in your Group and she justifies congratulations to the get the job done that she does.
I'm standing at American Airways counter in McAllen, Tx looking ahead to a resort voucher three several hours after landing from Flight 5783 which was redirected as a result of lousy climate more than Queretaro.
WOW! Wanting to get to your buyer service Division by way of telephone is extremely hard!! I tried three diverse selection and a single was disconnected!! A single number I was prompted to call tried to have me order – not linked flight services. I believe I must go back to United.
Never I repeat under no circumstances will I select American Airlines. Again.Completely unprofessional staff from the ticket agent to flight attendants. The many jokes I have heard over it remaining a †cattle hauler †airline is unfortunately true in my recent expertise.pretty unfortunate.
I even experimented with contacting on the telephone and got nowhere; all I could listen to is usually a recurrent information and After i request to speak to client relations, I'd personally get cling up on.
Situations have transformed and its very unhappy. BTW – Our flight to Madrid was with Iberia and the expertise was the entire opposite! The plane was brilliant, clean and modern day along with the next page food stuff selections were appetizing and also the attendants had been mindful of foods components. Definitely it can be done correct!